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Provided Support: Emergency Telephone Support, Fixes, Live Chat, Online Training, Parts Replacement
Service Response Time: Next Business Day - On-site
Service Location: On-site
Service Duration: 3 Year
Service Characteristic: Parts
Marketing Information
A next generation service membership
It has never been a better time to boost our partnership to help your customers accelerate their digitization and decarbonization journey without compromising on resiliency and efficiency while helping optimize costs.
Managing a fleet of single-phase UPSs can be challenging, not only when it comes to budget but also personnel resources.
With EcoCare membership, we offer the depth of our expertise combined with innovative digital capabilities across the single-phase UPS lifecycle. Leveraging your knowledge and proximity, we build a comprehensive understanding of the unique edge architecture that powers your customer's business, so that we can help them minimize downtime, maximize operational efficiency and safety, and contribute to a smaller carbon footprint.
We help you unlock the full potential of your customer's connectable single-phase UPS with:
24/7 proactive monitoring and advice from Schneider Electric experts, allowing your customers' teams to focus on other activities, but still providing centralized visibility.
Exclusive access and faster response times: We support and maintain your customers' fleet with fast response times and on-site intervention. Labor and spare parts are included, saving on costly unplanned dispatch expenses.
Optional specialized training that empowers your team to self-monitor through EcoStruxureTM IT Expert and learn basic troubleshooting for your customer's single-phase UPS assets.
Preferred rates for on-site data asset collection for your customers, through EcoConsult Audit, to gain visibility into their inventory baseline for current and future distributed IT asset management.
